Terms of Service

Keeper of Things Effective Date: 2026-04-22 Developer: Keeper of Things Contact: support@keeperofthings.app

Your statutory rights under consumer protection laws (including Australian Consumer Law, UK Consumer Rights Act, and EU consumer protection directives) apply regardless of anything in these Terms. Nothing here limits those rights.

1. Acceptance of Terms

By downloading, installing, or using the Keeper of Things mobile application ("App") or any related services (together, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Age requirement. You must be at least 13 years old to use the Service. If you are located in the European Union or European Economic Area, you must be at least 16 years old, or have verified parental or guardian consent as required by applicable law. By using the Service, you represent that you meet the applicable age requirement.

On behalf of an organisation. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. The Service

2.1 What Keeper of Things Does

Keeper of Things ("KOT") is a mobile inventory management application that allows you to catalogue, organise, and track personal or household items. Features include:

Item entry via manual input or AI-assisted photo detection;
Organisation by location, category, and tag;
Household sharing with invited members;
Cloud synchronisation across your devices.

2.2 Plans Overview

Plan	Type	Limits
Starter	Free	Limited items, locations, and AI detection credits
Standard and above	Paid subscription	Higher or unlimited items, locations, AI credits, and access to additional features such as household sharing

Full plan details, including current limits and pricing, are available within the App.

2.3 Right to Modify the Service

Keeper of Things reserves the right to modify, suspend, or discontinue any part of the Service at any time. Where a modification materially reduces the functionality of a paid plan, Keeper of Things will provide reasonable advance notice (at least 30 days where practicable) and, where required by applicable law, offer a pro-rata refund or the right to cancel without penalty.

3. Account Registration

3.1 Account Creation

To access most features of the Service, you must register an account using a valid email address and password. You agree to provide accurate, current, and complete information and to keep that information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify Keeper of Things immediately at support@keeperofthings.app if you suspect unauthorised access to your account. Keeper of Things is not liable for any loss or damage arising from your failure to protect your credentials.

3.3 One Account Per Person

Each account is for a single natural person. You must not share your account login credentials with others. Household sharing is available through the dedicated Household feature described in Section 6.

4. Subscriptions and Billing

4.1 Free Plan

The Starter plan is available at no charge, subject to the item, location, and AI credit limits set out in the App. Keeper of Things may change free plan limits on reasonable notice; changes will not take effect retroactively.

4.2 Paid Subscriptions

Paid plans are offered as auto-renewing subscriptions on a monthly or annual basis. All paid subscriptions are:

Processed by Apple (App Store) or Google (Google Play) depending on the platform through which you subscribe. Pricing is displayed before purchase in the relevant store.
Auto-renewing. Your subscription automatically renews at the end of each billing period unless you cancel at least 24 hours before the renewal date.
Billed by Apple or Google, not by Keeper of Things. Keeper of Things does not have access to your payment card details.

4.3 How to Cancel

Because subscriptions are managed entirely by Apple or Google, Keeper of Things cannot cancel your subscription on your behalf.

iOS / Apple App Store: Open Settings → [Your Name] → Subscriptions, select Keeper of Things, and tap Cancel Subscription.
Android / Google Play: Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions, select Keeper of Things, and tap Cancel subscription.

Cancellation takes effect at the end of the current paid period. You retain access to paid features until that date.

4.4 Price Changes

Keeper of Things may change subscription prices. Apple and Google will notify you of any price change before it applies. Your continued subscription after the effective date of a price change constitutes your acceptance of the new price.

4.5 Refunds

Subscription payments are generally non-refundable, except:

As required by the refund policies of Apple or Google (as applicable);
As required by Australian Consumer Law or other mandatory consumer protection laws in your jurisdiction (see Section 14).

Requests for refunds must be submitted to the relevant platform (Apple or Google), as Keeper of Things does not process payments directly.

4.6 AI Credits

AI detection credits are consumed per AI detection batch when you use the AI photo-to-inventory feature. Credits are non-transferable, have no monetary value, and are not refundable except as required by applicable law. Unused credits do not carry over when a subscription lapses, unless stated otherwise in the App.

5. User Content and Data

5.1 Ownership of Your Content

You retain full ownership of all content you submit to the Service, including item descriptions, photos, notes, and any other data ("User Content").

5.2 Licence to Keeper of Things

By submitting User Content, you grant Keeper of Things a limited, worldwide, non-exclusive, royalty-free licence to store, process, reproduce, and transmit your User Content solely to the extent necessary to provide and improve the Service for you. This licence ends when you delete the relevant content or your account, subject to reasonable technical and backup retention periods described in the Privacy Policy.

5.3 Your Responsibility for Content

You are solely responsible for your User Content. You represent and warrant that:

You own or have the necessary rights to submit the content;
Your content does not violate any law or third-party rights;
Your content does not include material that is illegal, defamatory, obscene, or harmful.

Keeper of Things reserves the right to remove content that violates these Terms.

5.4 AI Features and Accuracy

The AI photo-to-inventory detection feature uses Google Gemini to suggest item details from photos you provide. These suggestions are generated by machine learning and are not guaranteed to be accurate, complete, or appropriate for any particular purpose. You must review all AI suggestions before accepting them. Accepting an AI suggestion is your decision and responsibility. Keeper of Things makes no warranty regarding the accuracy of AI-generated results.

5.5 Privacy

Keeper of Things' collection and use of personal data is governed by the Privacy Policy and within the App. Key points:

Legal bases (GDPR): Keeper of Things processes your data on the bases of contractual necessity (to provide the Service), legitimate interests, and, where required, consent.
CCPA: Keeper of Things does not sell your personal information.
Data subject rights: EU/UK residents have rights to access, rectify, erase, restrict, port, and object to the processing of their data, and to withdraw consent where processing is based on consent. Requests may be submitted to support@keeperofthings.app. You also have the right to lodge a complaint with your national data protection supervisory authority. For the full description of rights and how to exercise them, see the Privacy Policy.

6. Account Sharing (Household)

6.1 Household Feature

Eligible paid plan subscribers may invite other registered users to join a shared household inventory ("Household"). Each Household has one owner (the inviting user) and may have one or more members, subject to plan limits.

6.2 Owner Responsibilities

As the Household owner, you:

Control which users have access to the shared inventory;
Are responsible for managing and revoking member access;
Acknowledge that invited members can view, add, edit, and delete shared items within the scope permitted by their role;
Accept responsibility for ensuring that invited members comply with these Terms.

6.3 Member Access and Removal

You may remove a Household member at any time through the App. Upon removal, the former member loses access to the shared inventory. Items previously contributed by that member may remain visible to the Household owner and remaining members unless explicitly deleted.

6.4 Account Deletion and Data Persistence

If you (as owner) delete your account while Household members remain, shared inventory data may persist and remain accessible to those members until they also delete their data or their access is otherwise terminated. If a member deletes their account, their personal data is removed per the Privacy Policy, but shared items they have contributed may remain in the Household inventory. You acknowledge and accept these data persistence behaviours.

7. Acceptable Use

You agree not to use the Service to:

Violate any applicable law or regulation;
Infringe the intellectual property rights of any person;
Transmit malware, viruses, or any harmful code;
Attempt to gain unauthorised access to Keeper of Things' systems or any other user's account;
Reverse-engineer, decompile, disassemble, or attempt to extract the source code of the App, except to the extent expressly permitted by applicable law;
Circumvent, disable, or interfere with plan limits, feature flags, or access controls;
Engage in bulk scraping, automated data extraction, or any use of the Service that imposes an unreasonable load on the infrastructure;
Resell, sublicense, or commercially exploit the Service without Keeper of Things' written consent;
Use the Service for any purpose that is unlawful, fraudulent, or harmful to Keeper of Things or any third party.

Keeper of Things reserves the right to suspend or terminate your account if you breach this Section.

8. Intellectual Property

8.1 KOT's Intellectual Property

The App, its source code, design, branding, logos, trade marks, and all content created by Keeper of Things (collectively, "KOT IP") are owned by or licensed to Keeper of Things and are protected by Australian and international intellectual property laws. Nothing in these Terms transfers any ownership of KOT IP to you.

8.2 Licence to Use the App

Subject to these Terms, Keeper of Things grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the App on devices you own or control, solely for your personal, non-commercial inventory management purposes.

8.3 Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant Keeper of Things an unrestricted, irrevocable, royalty-free licence to use that feedback for any purpose without compensation or attribution to you.

9. Disclaimer of Warranties

Important — Read in conjunction with Section 14 (Australian Consumer Law) and the statutory rights carve-out at the top of this document.

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Keeper of Things does not warrant that:

The Service will be uninterrupted, error-free, or free from viruses or other harmful components;
The Service will meet your specific requirements;
AI detection results will be accurate or reliable;
Data stored through the Service will never be lost.

This disclaimer does not exclude or limit any warranty or guarantee that cannot lawfully be excluded under Australian Consumer Law, the UK Consumer Rights Act, EU consumer protection directives, or other mandatory consumer protection legislation in your jurisdiction. See Section 14.

10. Limitation of Liability

Important — Read in conjunction with Section 14 (Australian Consumer Law) and the statutory rights carve-out at the top of this document.

10.1 General Limitation

To the maximum extent permitted by applicable law, Keeper of Things' total liability to you for any claim arising out of or relating to the Service is limited to the greater of:

The total amount you paid to Keeper of Things (via Apple or Google) for the Service in the twelve (12) months immediately preceding the event giving rise to the claim; or
AUD $50.

10.2 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, Keeper of Things is not liable for any:

Loss of data or corruption of data;
Loss of profits, revenue, or business;
Indirect, incidental, special, consequential, or punitive damages;

even if Keeper of Things has been advised of the possibility of such damages.

10.3 Carve-outs — No Limitation Applies To

Nothing in this Section limits Keeper of Things' liability for:

Death or personal injury caused by Keeper of Things' negligence;
Fraud or fraudulent misrepresentation;
Gross negligence or wilful misconduct;
Any liability that cannot lawfully be excluded or limited under Australian Consumer Law, UK Consumer Rights Act, EU consumer protection law, or other mandatory law in your jurisdiction.

In particular, where Australian Consumer Law applies, these limitations do not override your statutory guarantee rights. If the Service fails to meet a consumer guarantee and the failure is a major failure, you are entitled to choose your remedy, which may include a refund of the unused subscription period. See Section 14.

11. Indemnification

You agree to indemnify, defend, and hold harmless Keeper of Things and its officers, directors, employees, contractors, and agents from and against any claim, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or relating to:

Your breach of these Terms;
Your User Content;
Your misuse of the Service;
Your violation of any applicable law or third-party rights.

This indemnification obligation does not apply to the extent that the claim arises from Keeper of Things' own negligence, wilful misconduct, or breach of applicable law.

12. Third-Party Services

The Service integrates with the following third-party providers. Your use of these services is subject to their respective terms and privacy policies:

Provider	Purpose	Terms / Privacy
Google Firebase	Cloud database, authentication, and storage	firebase.google.com/terms
Google Gemini	AI photo-to-inventory detection	ai.google.dev/terms
RevenueCat	Subscription and in-app purchase management	revenuecat.com/terms
Apple App Store	iOS distribution and in-app purchases	apple.com/legal/internet-services/itunes
Google Play	Android distribution and in-app purchases	play.google.com/about/developer-distribution-agreement

Keeper of Things is not responsible for the availability, accuracy, or conduct of any third-party service. Disruption to a third-party service (including Firebase, Google Gemini, or the App Stores) does not automatically entitle you to a refund, except where such disruption constitutes a major failure of the Service under applicable consumer protection law.

13. App Store Provisions

13.1 General

The App is distributed through the Apple App Store and Google Play. Your download and use of the App from either platform is also subject to the terms of service of the relevant platform. In the event of a conflict between these Terms and platform terms, the platform terms govern with respect to your relationship with that platform; these Terms govern with respect to your relationship with Keeper of Things.

13.2 Apple App Store — End-User Licence Agreement (EULA)

The following provisions apply specifically to your use of the App as obtained from the Apple App Store and are required by Apple's Standard EULA (Schedule 2 of the Apple Developer Program License Agreement):

(a) Acknowledgement. Keeper of Things and you acknowledge that these Terms are concluded between Keeper of Things and you only, and not with Apple Inc. ("Apple"). Keeper of Things, not Apple, is solely responsible for the App and the content thereof.

(b) Scope of Licence. The licence granted to you in these Terms is a limited, non-transferable licence to use the App on any Apple-branded products that you own or control, subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions.

(c) Maintenance and Support. Keeper of Things is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

(d) Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Keeper of Things' sole responsibility.

(e) Product Claims. Keeper of Things and you acknowledge that Keeper of Things, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of the HealthKit and HomeKit frameworks (where applicable).

(f) Intellectual Property Rights. Keeper of Things and you acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Keeper of Things, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.

(g) Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) Third-Party Beneficiary. Keeper of Things and you acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

(i) Developer Contact. Any questions, complaints, or claims with respect to the App should be directed to Keeper of Things at support@keeperofthings.app.

13.3 Google Play

Your use of the App obtained from Google Play is subject to the Google Play Terms of Service. Keeper of Things is responsible for the App and its content. Google has no obligation to provide maintenance, support, or warranty for the App beyond its standard platform obligations. All product liability, warranty, and consumer protection claims are Keeper of Things' responsibility.

14. Australian Consumer Law and Consumer Protections

This section is prominent by design. It is important.

14.1 Application of Australian Consumer Law

The Australian Consumer Law ("ACL", Schedule 2 of the Competition and Consumer Act 2010 (Cth)) applies to consumers in Australia and, in certain respects, New Zealand. To the extent that any provision of these Terms is inconsistent with or attempts to limit rights provided by the ACL or other applicable mandatory consumer protection legislation, that provision is void to that extent.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that applies under the ACL or any other applicable consumer protection legislation that cannot be lawfully excluded.

14.2 Consumer Guarantees

Under the ACL, services supplied to consumers come with automatic guarantees that:

Services will be rendered with due care and skill;
Services will be fit for any purpose you told Keeper of Things about;
Services will be provided within a reasonable time (if no time was agreed).

14.3 Remedies for Failure

If the Service fails to meet a consumer guarantee:

For a minor failure: Keeper of Things will, at its election, re-supply the affected service or refund a portion of the price for the period of non-conformance.
For a major failure: You are entitled to choose your remedy, which may include cancelling the subscription and obtaining a refund of the price paid for any unused portion, or seeking compensation for any reasonably foreseeable loss or damage.

14.4 Subscription Refunds Under the ACL

If a paid subscription fails to meet a consumer guarantee and that failure is a major failure, you may be entitled to a refund of the amount paid for the unexpired portion of the subscription period. You should contact support@keeperofthings.app to request a remedy. Where subscriptions are processed through Apple or Google, Keeper of Things will cooperate with the platform's refund process to give effect to your statutory rights.

14.5 Global Consumer Protections

In addition to the ACL:

EU/EEA and UK users: EU Directive 2019/771, the UK Consumer Rights Act 2015, and related regulations apply. These Terms do not limit your statutory rights under those instruments.
New Zealand users: The Consumer Guarantees Act 1993 (NZ) and the Fair Trading Act 1986 (NZ) apply.
Other jurisdictions: Mandatory consumer protection laws in your jurisdiction apply to the extent required by law.

Plain statement: In Australia and New Zealand, statutory consumer protections apply. These Terms do not override them.

15. Account Termination

15.1 Termination by You

You may delete your account at any time directly within the App (the app's account/profile menu → Delete Account). Deletion removes your personal data in accordance with the Privacy Policy. Account deletion does not automatically cancel any active subscription managed by Apple or Google — you must cancel those separately through the relevant platform (see Section 4.3).

Keeper of Things provides in-app account deletion in compliance with Apple App Store Guideline 5.1.1(v) and Google Play's data deletion requirements.

15.2 Termination by Keeper of Things

Keeper of Things may suspend or terminate your access to the Service, with or without notice, if:

You materially breach these Terms and (where the breach is capable of remedy) fail to remedy it within 14 days of notice;
Keeper of Things reasonably believes your use poses a security risk or legal risk to Keeper of Things or other users;
Keeper of Things discontinues the Service.

If Keeper of Things terminates your account for reasons other than your breach (e.g., discontinuation of the Service), and you hold an active paid subscription, Keeper of Things will use reasonable endeavours to arrange a pro-rata refund for the unused period of your subscription, subject to platform refund policies and applicable law.

15.3 Effect of Termination

Upon termination of your account, your licence to use the App ends and you must cease using it. Keeper of Things will handle your data as described in the Privacy Policy. Sections 5 (User Content and Data – licence survives only to the extent of backup retention), 8 (Intellectual Property), 10 (Limitation of Liability), 11 (Indemnification), 16 (Governing Law), and 17 (Dispute Resolution) survive termination.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

This choice of law does not override any mandatory consumer protection laws that apply in your jurisdiction of residence. Where a consumer protection law in your country of residence is more favourable to you and cannot be excluded by choice of law, that law applies to the extent of the inconsistency.

17. Dispute Resolution

17.1 Good-Faith Resolution

If you have a complaint or dispute relating to the Service, please contact Keeper of Things first at support@keeperofthings.app with a description of the issue. Keeper of Things will use reasonable endeavours to resolve the dispute within 30 days of receiving your complaint.

17.2 Escalation

If the dispute is not resolved through good-faith negotiation, either party may pursue resolution through:

The courts of Australia (which have non-exclusive jurisdiction); or
Mediation through a mutually agreed mediator; or
Any applicable consumer dispute resolution scheme in your jurisdiction (for example, the Australian Competition and Consumer Commission (ACCC) dispute resolution processes, or relevant EU/UK alternative dispute resolution schemes).

17.3 Class Action Waiver

To the extent permitted by applicable law, you agree to bring any dispute in your individual capacity only, and not as a plaintiff or class member in any purported class or representative proceeding. This clause does not apply in jurisdictions where such waivers are prohibited by law.

17.4 Consumers in the EU and UK

If you are a consumer resident in the EU, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. UK consumers may contact the relevant UK-approved ADR provider.

18. Changes to These Terms

Keeper of Things may update these Terms from time to time. When Keeper of Things makes a material change, it will:

Update the "Effective Date" at the top of this document;
Notify you through the App or by email to the address associated with your account, at least 30 days before the changes take effect (or a shorter period if required by urgent legal or security reasons).

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not accept the changes, you must stop using the Service and, if applicable, cancel your subscription before the effective date of the new Terms.

Changes that reduce your rights in relation to a paid subscription will not apply retroactively to your current billing period.

19. General Provisions

19.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Keeper of Things regarding the Service and supersede any prior agreements on the same subject matter.

19.2 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision is modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, severed from these Terms. The remaining provisions continue in full force.

19.3 No Waiver

Keeper of Things' failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

19.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without Keeper of Things' prior written consent. Keeper of Things may assign these Terms, or any rights under them, to an affiliate or in connection with a merger, acquisition, or sale of assets, provided that the assignee assumes Keeper of Things' obligations under these Terms.

19.5 Force Majeure

Keeper of Things is not liable for any delay or failure to perform its obligations under these Terms to the extent that the delay or failure is caused by events beyond Keeper of Things' reasonable control, including natural disasters, acts of government, internet or telecommunications failures, or acts of third-party service providers. Keeper of Things will use reasonable endeavours to minimise the impact of such events and resume normal service as soon as practicable.

20. Contact

For questions, complaints, or notices under these Terms, contact:

Keeper of Things Australia Email: support@keeperofthings.app

For subscription and billing support, contact Apple or Google directly via the relevant platform's support channels (see Section 4.3).

These Terms of Service were last updated on 2026-04-22.